Successfully Navigating the New Work Norms

The workplace we knew has changed due to the pandemic. Today we have hybrid work schedules and meetings, hot desks, and new ways of greetings others. Inclusivity is more important than ever, whether it’s making sure remote workers feel engaged or including employees who are often excluded or marginalized. Much has evolved and so have the etiquette rules that guide us. Make sure you and your employees are ready for these new work norms to build productive relationships with coworkers, superiors and members.

Topics covered include:

 The New Norms

• How the pandemic has changed how we conduct business
• Balancing remote and in-person work hours
• Safe and appropriate greetings

Meeting Matters

• How to facilitate and participate in successful, inclusive and engaging hybrid meetings
• Video meeting dos and don’ts

Meet our speaker: Arden Clise

Arden Clise is an expert in the field of business etiquette and customer service. As an author, speaker, trainer, and coach, Arden helps companies have the competitive advantage through confident, polished and courteous employees.

Author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success, Arden also wrote regular business etiquette columns for the Puget Sound Business Journal, and 425 Business magazine. She has been quoted in several national and international publications including Real Simple magazine, the Wall Street Journal and China Daily USA.

Prior to becoming an etiquette consultant, Arden worked for several Northwest organizations including Washington Mutual Bank and Salal Credit Union, and has more than 25 years of business experience in marketing, management, event planning and public relations.

A message from your King County Chapter of Credit Unions Board

As a board, we seek speakers with expertise in their fields, who will provide valuable insights and knowledge. As such, we believe strongly in compensating our speakers for their time and for sharing their knowledge with our constituents. While we are offering this webinar free of charge, we welcome any contributions you may wish to make. Contributions will go directly to covering event costs. Thank you for your consideration.